SWITCH 5500 PUFFS
MAX AIR 3000 PUFFS
MAX PRO 2000 PUFFS
MAX 1000 PUFFS
E-LIQUID
DROP 500 PUFFS
ELITE 600 PUFFS
MAX PRO LIMITED EDITIONCustomer Care center
satisfying our customers is our goal.
Free shipping on all orders of CA +$100 (canadian dollars)
Free returns within 14 days
We are available 24/7
100% Secure payments
Frequently Asked Questions
How can I cancel my order?
If the order submitted and the payment processed it cannot be cancelled once the tracking [...]
How can I track my order?
Once your order ships, you will receive a status change email with your tracking details. [...]
When will I get my order?
Our standard shipping carrier is UPS. Standard shipping usually takes 2-4 business days and is [...]
I got my order incomplete | Incorrect items?
If you received an order shipped from MRFOG.com that is damaged, incorrect, or incomplete, please [...]
How long until my order ships?
We aim to ship within 1-2 business days (excluding weekends) of receiving your order but [...]
Where does mrfog.com ship from?
Mrfog.com ships from 2 United States based warehouses. Generally will ship from our Midwest facility [...]
Why my card has been charged multiple times? What do I do?
Your declined payment attempt can appear on your account as a pending transaction or pre-authorization.It’s [...]
SHIPPING METHODS & TRANSIT TIMES
– UPS Ground Estimated transit time: 2-5 business days – UPS 2Day Estimated transit time: [...]
Shipping Charge Estimates
For online orders, you’ll be able to choose the shipping carrier during the checkout process. [...]
Is there any shipping limitations?
Refering to the carrier shipping limitations, UPS can nor deliver to: – Government Restricted areas. [...]
Incomplete or Incorrect Address Submissions
Please review your shipping address carefully when placing an order. Errors in the shipping address [...]
Where does mrfog.com ship from?
Mrfog.com ships from 2 United States based warehouses. Generally will ship from our Midwest facility [...]
Clearance and Discounted items
Clearance and discount items are all final sales and cannot be refunded or exchanged. ***Discounted [...]
Return Item purchased from a diferent store?
Products purchased at a retail store are subject to the retailer’s return policy. Please inquire [...]
Can I return my product for a refund? How?
Refunds are available only for new and unused devices within 14 bussiness days of delivery [...]
How do I get wholesale account?
We have a wholesale devision handling retailers and wholesalers, you can fill up a Distributors [...]